Rapidly differentiate, improve user experience, increase usability and reduce customer care costs
The xtone Voice Assistant is an intelligent agent that lets users complete tasks by speaking naturally to their mobile app. A Voice Assistant can understand spoken input, respond to a query, collect information to complete a task, or simply help a user navigate to a destination in the mobile app.Learn more Watch Demo
xtone Virtual Agents process naturally spoken customer service requests, ask clarifying questions and respond intelligently to connect the user to the right Customer Service Representative or to fulfill user requests by accessing web or mobile services.Learn more Watch Demo
Expand your content reach to users on-the-go and while monetizing it with our new Conversational Ads
The xtone Conversational Media Platform transforms publisher content to audio. The audio content is streamed to mobile devices and presented using a mixed modal interface (voice-driven or touch) that allows users to quickly access and listen to the audio of their choosing.Learn more Watch Demo
xtone Conversational Ads use the power of voice to transform mobile ads. They enrich the mobile media experience by creatively engaging users to provide an immediate and satisfying connection to the brand.Learn more Watch Demo
Deliver mobile conversational experiences...developed with xtone's advanced web technologies.
The xtone platform is the only commercially-available development and deployment environment designed to let mobile app developers add voice-driven, mixed-modal, write-once/run-anywhere interfaces to their apps in a straightforward and scalable manner.
We offer a managed service to enterprise customers for enabling voice
assistants in their mobile apps.
Developers enable their mobile Apps by integrating our Mobile Plug-in via the provided API. The Plug-in connects to the xtone Cloud to fetch and render Voice Assistants on the device.
The xtone Cloud provides a Natural Language Understanding engine, speech recognition and transcription services, OA&M and reporting tools to help us ensure high task completion rates on our platform.
With the Virtusa / xtone solution, innovative enterprises can differentiate their mobile apps with an engaging conversational experience that will establish industry leadership, build brand loyalty and ultimately reduce customer care costs.
Frank Palermo, Senior Vice President,
Global Technical Solutions Group, Virtusa.
We provide patented technologies and platform services that enable hands-free, eyes-free conversational interfaces in mobile apps.
We believe that mobile users are ready for voice assistants. With close to a billion apps downloaded, users are spending 32% of their time using apps (not including web, Facebook, games). These mobile users are also spending approximately 15 hours a week on the road, a period of time where mobile apps are unusable safely. While on-the-go these mobile users are using their voice with Siri and Google Now to access content. Today enterprise customers have very few choices for providing Siri like experiences in their mobile apps to expand usage for users on-the-go.
At xtone, we provide products, tools and technologies that enable enterprise customers to rapidly add voice assistants to their mobile apps.
At xtone we provide the platform for people to talk to friendly mobile "voice assistants" in order to control their apps and get things done! By understanding natural language and adapting to their users over time, these voice assistants make mobile apps more enjoyable for the user and more productive for the enterprise.
Voice assistants are just right for apps that are used on-the-go, when touching and typing on a smartphone can be inconvenient or just unsafe. Mixed-modal Voice Assistants combine a voice UI with the screen (touch / tap) to allow users to choose a modality that best suits their need.
xtone enabled Voice Assistants are offered as a Platform-as-a-Service. xtone manages and ensures the ongoing operations, performance and optimization of deployed voice assistance, with a focus on improving task completion rates and tuning the user experience.
Dan our CEO, is a seasoned entrepreneur who has successfully built and exited businesses in the customer interaction technologies industry. Most notably Dan founded PriceInteractive which is now Convergys' Speech Solutions Line of Business, whose automated systems enable several million speech IVR calls a day. Under Dan's leadership PriceInteractive became a premier solutions provider to fortune 100 enterprise customers industries included telecom, insurance, banking and retail.
Vishal our CTO, defines and executes the product and technology strategy for xtone. Prior to xtone, Vishal was CTO at PriceInteractive (now Convergys Speech Solutions) where he led the company to deliver the largest speech enabled IVR platform in North America. Vishal is also the key inventor on the xtone patent portfolio.
Mike runs our sales efforts. Mike, a veteran of the Speech Industry with over 25 years of Sales leadership under his belt with Nuance, Mattersight, Voxeo and SpeechWorks. Mike's insights and experience in working with large fortune 500 customers to deliver early market products enables xtone to understand our market needs and address requirements better.
Vinny runs our Client Services Group and oversees the delivery of all of our client engagements. Vinny joined xtone from Convergys Corporation where he led solution delivery for a number of Fortune 500 clients, increasing their customer satisfaction levels while reducing their overall cost of customer care.
Consumers have experienced a mind-shift: ...they expect any desired information or service to be available...On any device...In context...At their precise moment of need.